Financial Health Services
SOLUTIONS THAT CHANGE LIVES
DES SOLUTIONS QUI CHANGENT DES VIES
Don’t shortchange yourself. Take control of your financial well-being.
Achieve financial stability, safety, and confidence.
Our Financial Health Services provide counselling and education that empower you to make choices that make sense for your life. We offer respectful, culturally informed support to help you access benefits, build stability, and relieve money-related stress.
We can help you:
- File your taxes
- Apply for benefits
- Get ID
- Meet one-on-one with a financial counsellor
- Build financial skills and confidence
- Answer questions related to money, finances, and financial services
- Take control of your financial situation
What we can do:
- Connect you to financial support and services
- Help you make educated decisions and find the best path forward to meet your unique financial needs
What we can’t do:
- Financial advisory
- Consumer proposals
- Insolvency/bankruptcy filings
Our Financial Health Services provide no cost, timely, and judgment-free support for people across Northwestern Ontario. We meet people where they are, honour lived experiences, and support financial wellbeing in a safe and inclusive environment.
We support people with low to moderate incomes, and specialized services are available for survivors of gender-based violence as well as for Indigenous and Black peoples, youth, and people living with disabilities.
Financial help that meets you where you’re at.
NO COST | NO WAITLIST | NO JUDGEMENT
A state of being where you have control over day-to-day finances, the capacity to absorb financial shocks, are on track to meet financial goals, and possess the freedom to make choices that allow you to enjoy life. It combines financial security with a healthy, low-stress relationship with money.
What is Financial Stability and Security?
The ability to comfortably meet current commitments, such as paying bills and debts on time, while also having savings for emergencies.
Financial Counselling and Coaching
Financial Health Services can help you gain control over day-to-day finances, be prepared for financial surprises, stay on track to meet financial goals, and possess the freedom to make choices that allow you to enjoy life.
Our services include:
- Free, confidential, one-on-one financial coaching
- Practical help with budgeting, debt, and money management
- Support in building long-term financial stability and resilience
Benefits Wayfinder
Did you know that there are approximately $2 billion in government income benefits that go unclaimed each year?
Some of them may belong to you.
Prosper Canada simplifies the search for government benefits through their Benefits Wayfinder.
If you need help, get in touch with us.
ID and System Navigation
Having valid ID is critical when it comes to living and working in Ontario but the process of acquiring it can be complicated and confusing. Whether you’re new to Ontario or just looking for some additional support, we can help you:
- Get or replace identification
- Navigate government systems and applications
- Ensure you have the documentation required to file taxes and manage your finances
Financial Literacy and Empowerment
Financial terminology can often be overwhelming. The purpose of Financial Literacy is to strip away the jargon in order to educate and provide information on how to make better financial decisions.
Financial Health Services will provide you with information and education on financial products and services, and share tools, resources, and strategies to help you build financial well-being.
Tax Filing
We know that filing taxes can be a daunting experience. Our Supported Self-Filing Tax Program can provide you with the tools you need to file your own taxes with confidence!
Learn how to file your taxes, access your myCRA account, apply for federal, provincial, and other income supports, and unlock the benefits you’re entitled to with step-by-step support from trained counsellors.
Financial Safety for Survivors of Gender Based Violence
Financial abuse is a form of gender based violence that involves behaviours to control someone’s ability to earn, access or use money. We know that financial control and abuse impacts 95% of individuals who have experienced gender based violence.
Our specialized gender based violence financial health counsellor can support you in understanding the impacts of financial abuse and share tools and strategies to rebuild your financial wellbeing.
This program is available to anyone who has been impacted by financial abuse and their families.