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Director of Clinical Services

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At Thunder Bay Counselling, leadership is about more than a position. It’s about taking positive action every day.

Thunder Bay Counselling is looking for an experienced, knowledgeable, enthusiastic, progressive and forward thinking individual for the position of Director of Clinical Services. The Director will deliver on the organization’s strategic and operational priorities. You will be responsible for using your knowledge of clinical theory and evidence informed practice in mental health, addiction, sexual and intimate partner violence, abuse, trauma, and related fields, together with your leadership experience, to design and support our services for people across the lifespan.

As a member of the senior leadership team, you will report, to our CEO and be responsible for evaluating and leading our services to ensure they are making a difference in people’s lives. We are collaborative leaders who strive for quality and excellence in achieving health equity for diverse people living in diverse communities.
If you’re looking for a leadership role that will change your own life and the lives of others, we should talk.

Position Details

  • Designing and supporting the consistent delivery of services that are reflective of current research and emerging/promising practices
  • Fostering a culture of continuous quality improvement
  • Advancing the organization’s diversity, equity, inclusion, and anti-racism framework, reducing inequities for people in accessing and receiving services
  • Achieving and reporting on service-related outcomes in alignment with intended performance indicators
  • Engaging people with lived and living experience to inform service delivery
  • Building intentional and strategic cross-sector relationships to ensure collaboration in service delivery
  • Supporting the development, growth, engagement and retention of the organization’s clinical human resources
  • Day to day clinical oversight, mentorship and empowerment of program supervisors and front-line staff where required
  • Knowledge of and experience in developing quality assurance plans and in utilizing quality improvement principles, tools and methodologies
  • Experience in service evaluation
  • Understanding the impacts of intergenerational trauma in the Indigenous community and a sound understanding of culturally relevant approaches in service delivery
  • Ability to establish and maintain effective relationships both internally and externally
  • Experience providing advanced level training in clinical theory
  • Excellent leadership and supervisory skills


  • A Masters level degree in social work or related field and registered with the Ontario College of Social Workers and Social Service Workers or the College of Registered Psychotherapists of Ontario
  • 5 years of progressive management experience, preferably in the not-for-profit sector
  • Understanding of and commitment to diversity, equity, inclusion and anti-racism with the ability to apply a diversity framework to all areas of responsibility

Submit Application to:
Allane Danchuk,
Director of Business & Finance

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