Rapid Access Addiction Medicine Clinic

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Rapid Access Addiction Medicine (RAAM)
A clinic to support individuals living with substance use issues.

RAAM COVID-19 RESPONSE
The Rapid Access Addiction Medicine (RAAM) Clinics are operating and continue to serve the community during the COVID-19 pandemic. Clients can call to book an appointment, and referrals are still being accepted from service providers.

RAAM provides rapid access to specialized addiction medicine, counselling, and peer support at both sites, and virtually. The RAAM Clinic team is working to keep the community safe by following social distancing recommendations, offering telephone and video appointments when possible with access to the technology to connect with the clinic at both sites, screening clients when in-person appointments are necessary, and using personal protective equipment.

To further increase the safety of clients and staff, the RAAM clinics are now operating out of Norwest Community Health Centre ONLY, during regular clinic hours, Monday to Friday at 525 Simpson Street. Walk-ins have been paused for the time being, but please call us and we will schedule an appointment for you.

Those looking to book an appointment can call: (807) 626-8478.

  • Timely Access
  • Evidence Informed Treatment
  • Assertive Intervention

What We Do

The RAAM Clinic provides specialized services and care for individuals seeking treatment for any substance use issue. Our team offers judgement free services in a safe and healing environment.

Can the RAAM Clinic Help You?

 

 

The RAAM Clinic is not a medical detox, long-term addiction treatment facility or a family medicine clinic.

How to Access the RAAM Clinic

​​Individuals aged 16 years and over can self-refer to the RAAM Clinic. Formal referrals are not required, however, they are encouraged. Please call, (807) 626-8478 to book an appointment.

Are you a Care Provider?

If you wish to make a referral to the clinic, please complete and return the referral form.

Locations & Hours
NorWest Community Health Centres

525 Simpson Street/(807) 626-8478
Hours: Mondays to Fridays

Walk-ins have been paused for the time being, but please call us and we will schedule an appointment for you.

Those looking to book an appointment can call: (807) 626-8478.

What to expect when you go to the RAAM Clinic

A safe, non-judgmental space where individuals receive specialized services and care in a healing environment.

What to Bring:

  • List of all medications you are currently taking. This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies.
  • Medications that you need to take. If you take medications during the day, bring them with you.
  • Record of any changes. Notes about any changes that you’ve noticed since your last visit.
  • A trusted friend or family member. You are welcome to bring a friend or family member. A support person can give you emotional support and can help you make decisions that are right for you. They can also help you gather information, take notes and ask questions. ​
  • List of health care providers. Bring a list of health care providers you have seen in the past and who may have information about your medical needs, lab results that have been completed.
  • Questions to ask. Bring a list of questions to your appointment to help you remember everything you want to ask​.

When You Arrive
The first person you meet at the RAAM Clinic is the RAAM Coordinator. You will need your Ontario Health Card (OHIP card). If you do not have one, we will support you to get one.

How Long Will Your Appointment Be?
Since we offer walk-in appointments, wait times will vary. We appreciate your patience and understanding.
Your first appointment will take longer. For your first appointment, you may be at the Clinic for 2 hours or more. Follow-up appointments are typically shorter and can take anywhere from 10 to 30 minutes. ​

Program Evaluation
Part of our work with you includes understanding whether the RAAM Clinic is making a difference in individual’s lives. You will be given materials to review including additional information d satisfaction surveys. Participation in all aspects of the program evaluation is completely voluntary. ​

Community Partners

A dedicated group of community partners have come together to support the RAAM Clinic. These organizations specialize in addictions medicine and client support services. The RAAM Clinic is supported by the following organizations:

  • St Joseph’s Care Group (RAAM Clinic site)
  • NorWest Community Health Centres (RAAM Clinic site)
  • Dilico Anishinabek Family Care
  • People Advocating for Change through Empowerment
  • Thunder Bay Counselling
  • Thunder Bay Regional Health Sciences Centre
  • Thunder Bay Drug Strategy

 
Referral Form