Rapid Access Addiction Medicine Clinic

Home > Addiction & Mental Health > Rapid Access Addiction Medicine Clinic

Rapid Access Addiction Medicine (RAAM)
A clinic to support individuals living with substance use issues.

  • Timely Access
  • Evidence Informed Treatment
  • Assertive Intervention

What We Do

The RAAM Clinic provides specialized services and care for individuals seeking treatment for any substance use issue. Our team offers judgement free services in a safe and healing environment.

Individuals are welcome on a walk-in basis during clinic hours. We also receive formal referrals.

Can the RAAM Clinic Help You?



The RAAM Clinic is not a medical detox, long-term addiction treatment facility or a family medicine clinic.

How to Access the RAAM Clinic

​​Individuals aged 16 years and over can self-refer to the RAAM Clinic. Formal referrals are not required, however, they are encouraged. Individuals are seen on a first come, first served basis during clinic hours: Monday-Thursday 2 pm - 5 pm.

Are you a Care Provider?

If you wish to make a referral to the clinic, please complete and return the referral form.

Locations & Hours
NorWest Community Health Centres

525 Simpson Street/(807) 626-8478
Hours: Mondays and Wednesdays 2 pm – 5 pm

St. Joseph’s Care Group
Balmoral Withdrawal Management Centre

667 Sibley Drive/(807) 626-8478
Hours: Tuesdays and Thursdays 2 pm – 5 pm

What to expect when you go to the RAAM Clinic

A safe, non-judgmental space where individuals receive specialized services and care in a healing environment.

What to Bring:

  • List of all medications you are currently taking. This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies.
  • Medications that you need to take. If you take medications during the day, bring them with you.
  • Record of any changes. Notes about any changes that you’ve noticed since your last visit.
  • A trusted friend or family member. You are welcome to bring a friend or family member. A support person can give you emotional support and can help you make decisions that are right for you. They can also help you gather information, take notes and ask questions. ​
  • List of health care providers. Bring a list of health care providers you have seen in the past and who may have information about your medical needs, lab results that have been completed.
  • Questions to ask. Bring a list of questions to your appointment to help you remember everything you want to ask​.

When You Arrive
The first person you meet at the RAAM Clinic is the RAAM Coordinator. You will need your Ontario Health Card (OHIP card). If you do not have one, we will support you to get one.

How Long Will Your Appointment Be?
Since we offer walk-in appointments, wait times will vary. We appreciate your patience and understanding.
Your first appointment will take longer. For your first appointment, you may be at the Clinic for 2 hours or more. Follow-up appointments are typically shorter and can take anywhere from 10 to 30 minutes. ​

Program Evaluation
Part of our work with you includes understanding whether the RAAM Clinic is making a difference in individual’s lives. You will be given materials to review including additional information d satisfaction surveys. Participation in all aspects of the program evaluation is completely voluntary. ​

Community Partners

A dedicated group of community partners have come together to support the RAAM Clinic. These organizations specialize in addictions medicine and client support services. The RAAM Clinic is supported by the following organizations:

  • St Joseph’s Care Group (RAAM Clinic site)
  • NorWest Community Health Centres (RAAM Clinic site)
  • Dilico Anishinabek Family Care
  • People Advocating for Change through Empowerment
  • Thunder Bay Counselling
  • Thunder Bay Regional Health Sciences Centre
  • Thunder Bay Drug Strategy

Referral Form